---
title: سياسة الاسترجاع والضمان لمدة 14 يوم | برنامج قطعتك ديسكتوب ERP
description: سياسة الاسترجاع وضمان الرضا الكامل لمدة 14 يوماً على شراء تراخيص برنامج قطعتك ديسكتوب ERP لإدارة محلات قطع غيار السيارات.
image: https://qetaatek.fekralabs.com/images/hero_software_showcase.webp
---

# Refund & 14-Day Money-Back Policy

> This is the Markdown (`text/markdown`) version of the refund policy `https://qetaatek.fekralabs.com/refund-policy/`.

## 14-Day Satisfaction Guarantee

Fekra Labs provides a **100% money-back guarantee within 14 days** of permanent license purchase if Qetaatek Desktop ERP does not meet your business requirements or technical expectations.

## Eligibility Conditions

- Refund requests must be submitted within 14 calendar days from license activation.
- Our technical team will assist with deactivation and immediate refund processing.

## Free Pre-Purchase Trial

We strongly recommend downloading the free 14-day fully featured trial before purchasing:
- **Download Free Trial**: https://qetaatek.fekralabs.com/download/

## Contact for Refunds

- **WhatsApp**: +201016525905
- **Email**: info@fekralabs.com

```json
{
  "@context": "https://schema.org",
  "@type": "WebPage",
  "name": "Refund Policy - Qetaatek ERP",
  "url": "https://qetaatek.fekralabs.com/refund-policy/"
}
```